Our Policy

Last updated on Feb 01st 2025

This privacy policy sets out how we use and protect any information that you give when you use this website.

 

General Policies

Course Access:

  • Lifetime access is granted as long as the course remains live. Any policy changes will be at the sole discretion of Sanyam Jain, the course creator.

  • Lifetime access applies only to the course material, not direct access to Sanyam Jain. He is not obliged to provide personal support beyond what is included in the course.

  • The course content may be updated, improved, or modified over time to keep it relevant. While students will continue to have access to the updated materials, the structure or individual lessons may change as needed.

  • Access is linked to the registered email ID. Login using an active email ID to ensure uninterrupted access. Purchases are per ID, similar to other subscription-based platforms.

  • Users are responsible for keeping their login credentials secure. Any unauthorized sharing of login details or misuse may result in suspension of access.

  • While we provide guidance on how to access and use the course platform, we do not provide technical support for individual device or software issues. Students must ensure their devices meet the system requirements before purchasing.

Device Compatibility:

  • Recommended devices are mentioned on the course description pages based on personal experience. However, buyers must verify compatibility independently before purchasing.

  • Sanyam Jain is not responsible for any issues arising from device incompatibility or technical limitations.

Content Usage & Restrictions:

  • Course materials are accessible only through the platform and cannot be downloaded.

  • Any unauthorized recording, reproduction, redistribution, or reselling of course content is strictly prohibited.

  • Legal action may be taken against individuals who attempt to download videos, record sessions, or resell content without permission. Fines may also apply.

 

Privacy Policy

Collection of Personal Information

  • We collect basic personal details such as name, email, contact number, billing information when users register for a course or contact us.

  • Payment details are processed securely through third-party payment gateways (e.g., Razorpay).

Use of Personal Information

  • Personal information is used only for course access, communication, and support.

  • We do not sell, rent, or share user data with third parties except for necessary service providers (e.g., payment gateways).

Cookies & Tracking Technologies

  • Our website may use cookies to enhance user experience, track site performance, and remember login sessions.

  • Users can control cookie settings through their browser.

Data Protection & Security

  • We take appropriate security measures to protect personal data. However, we are not liable for breaches beyond our control (e.g., cyberattacks).

  • If a security breach occurs, users will be notified if required by law.

User Rights & Data Deletion

  • Users can request data removal or update their details by contacting us.

  • However, purchase records and transaction data must be retained for tax and legal purposes.

Third-Party Links

  • Our website may contain links to external platforms (e.g., social media, Procreate/Photoshop websites). We are not responsible for their privacy policies.

 

Shipping & Delivery Policy

  • Processing Time: Course access will be granted within 1-48 hours after successful payment processing.

  • Delivery Method: No physical materials are shipped unless there is an ongoing giveaway offer (special case). Any applicable workbooks or certificates will be available for online download.

  • Access Duration: No time-based access limitations—students receive lifetime access to the course as long as it remains live.

 

Cancellation & Refund Policy

  • No Refunds: All purchases are final. Please read the course details carefully before making a purchase. No refunds will be provided, regardless of whether you access the study material or not.

  • Non-Transferable Access: Course access cannot be transferred to another person or another email ID, even if owned by the same buyer.

  • Payment Issues & Disputes: In case of a payment issue (e.g., duplicate charge), we will aim to resolve it at the earliest. Please allow 5-7 working days for resolution.